Archives: Podcast

  • Almost Human – Danny Tomsett, CEO of FaceMe – The Exciting Technological Advances in Digital Personas that Will Enhance Our Consumer Experience

    Almost Human – Danny Tomsett, CEO of FaceMe – The Exciting Technological Advances in Digital Personas that Will Enhance Our Consumer Experience

    Danny Tomsett, CEO of FaceMe (faceme.com), delivers an interesting overview of the current state of technology in regard to digital human personas and chatbots. Tomsett’s company’s mission is to enhance emotional connections in the digital world. FaceMe’s platform is powered by artificial intelligence (AI) and is designed to amplify a brand’s ability to engage with users by creating real-time, tailored interactions with interesting personas that can build true connections. As FaceMe’s digital personas connect via a human face, consumers and users are more engaged, as they would be when talking to a real human being, and connections bring value. With body language, expression, and tone, meaningful experiences can be delivered that will enhance customers’ positive feelings for their experience and increase opportunities for business success, as well as customer retention.

    Tomsett explains that while FaceMe is not a chatbot company, their platform sits atop the chatbot so to speak and is able to take the text generated via a chatbot and synthesize that in real-time with voice, body language, expression, and tone. Tomsett states that basic chatbots are perfect for rudimentary transactions such as asking about a bank balance or something dry such as that, but for transactions that may need coaching, advisory input, persuasion, or empathy, etc., FaceMe provides a much more sophisticated, grounded emotionally-connected experience. The neuroscience of how we connect to body language, expression, and emotion can be portrayed in a digital human without having to go off script. Digital humans are life-like but not to the extent that anyone would assume they are real humans, but Tomsett explains that it is never necessary to fool anyone, nor do they try. For although users understand the life-like digital humans are not, in fact, human at all, the users can achieve a connected experience that is satisfying nonetheless.

    The AI experience expert discusses some of the limitations of traditional chatbots. One area in which chatbots may fail is with intent. Tomsett explains that many times a user will interact with a chatbot and not get the result he or she is looking for, and in most of these cases a user will simply leave the chat and not provide any feedback. But a digital human provides a better chance of mitigating this sort of user information dead end and thus has a significantly better chance of providing the content that the user was seeking, retaining their interest and keeping them engaged.

    FaceMe’s visual customer experience utilizes machine learning with multimodal inputs such as context and situational awareness, as well as emotional understanding, which enrich the user’s connection. Additionally, the platform utilizes multi-modal computer vision to achieve facial, speech, and object recognition that thoroughly improves the AI. And it can support up to a staggering one million conversations simultaneously, 24/7, anywhere, on any channel, thus scalability is never a problem.

    Tomsett expounds upon other unique qualities that the FaceMe digital human persona experience brings, such as encouragement and a space that is free of judgment. Thus, if a user has questions or curiosities, they can put forth their ideas or questions and feel free; they can receive encouragement and never have to feel any anxiety about feeling judged if they are less than confident about their knowledge in a certain area. This quality greatly enhances a user’s experience, providing a safe, caring environment to freely ask questions and receive real-time advisory input.

    Tomsett imparts that as their digital human experience handles the bulk of the front-end connection with most users and consumers, this enables system administrators and technical support staff to have more time to deal with customers who have more complex issues and concerns. Over the next decade, Tomsett expects to see AI leading the way in consumer interaction with possibly as little as 15% of interactions being with actual humans. And he states that digital humans will penetrate and engulf the marketplace in many areas from digital commerce, to retail, healthcare, education and beyond.

  • Finding Peaceful Balance – Mike Dannheim, Co-founder of Sensie – How Technology Can Help to Detect Stress and Offer Real Solutions to Eliminate It

    Finding Peaceful Balance – Mike Dannheim, Co-founder of Sensie – How Technology Can Help to Detect Stress and Offer Real Solutions to Eliminate It

    Mike Dannheim, co-founder of Sensie (sensieapp.com), provides a useful overview of the many ways his company’s platform can identify stress and help sufferers alter it or eliminate it altogether. Sensie is built on evidence-based solutions that seek to improve emotional health and general well being. Sensie’s platform applies artificial intelligence (AI) techniques to sensor data from the gyroscope and accelerometer in order to detect micro-movements that characterize the body’s response to stress.

    As our bodies are often indicators of our well being, the signs of stress can be apparent in our speech and physical movements. Sensie’s sensors will discover a person’s state of harmony or disharmony and provide signals. Within the app, the iPhone can be used to measure factors such as movement that could indicate disharmony, or a state of comfort, etc. According to various research studies, when the body is in balance, muscles are stronger and overall movement is fluid, and the exact opposite is true in times of high stress.

    Dannheim explains how Sensie’s platform can probe in search of the underlying cause of the stress, whether it’s emotional (such as fear, anxiety, or sadness), or otherwise, and help the user to reduce or alter the current state to achieve balance.

    Dannheim discusses how he consulted with Dr. Anne Jensen, who studied the effects of nonconscious beliefs at Oxford University, to create some of the mechanisms on which Sensie’s operational techniques are founded.

    Essentially, Sensie operates in a similar manner as a lie detector test. It seeks to discover potential conflicts that could be initiating one’s stress. Utilizing memory reconsolidation, Dr. Jensen’s approach helps users to change their memories in order to reduce their inherent stress. Memory reconsolidation is the process of accessing and reorganizing the information in a memory, which allows the mind to gravitate toward a healthier version of the memory. Dannheim provides a detailed overview of the step by step process that the Sensie app uses to check for stress and eliminate it by offering input, advising on gestures to perform to help detect for the presence of stress, and of course by providing further tools to help combat the stress.

    The stress-reduction technology expert details how movement and posture, as well as muscle tension and relaxation, are all factors that are intrinsic to our emotional states, from well being to stress, anger, etc. And as the Sensie app measures fluidity, it essentially connects the dots to enable the app to recognize when stress is present, which is the first step in the guided process it uses to bring someone back to balance.

    Ultimately, whatever Sensie detects, from sadness to anxiety to anger, it offers real solutions and techniques to reduce stress by making physical and mental changes.

  • Todd Sundsted – CTO at SumAll – Growing Your Business By Automating All Your Social Media And Marketing Needs

    Todd Sundsted – CTO at SumAll – Growing Your Business By Automating All Your Social Media And Marketing Needs

    SumAll automates operations for independent businesses using the power of data and AI. Over 350,000 users trust SumAll to automate social media marketing. Our product connects data from more than 40 platforms (revenue, web analytics, social, and email marketing) to generate and post the optimal social media content to drive business success.

    Our newest products – found at sumall.ai – automate inventory purchasing and staff scheduling for brick and mortar businesses like cafes.

    By connecting to the mobile point of sale system in a physical establishment we can gather historical sales data that, along with other proprietary inputs, feeds into our sales forecasts. Based on these forecasts we can effectively predict the needed inventory levels and place orders on our users behalf. We’re proud to save owners time and money that they can reinvest in growing their business.

    Founded in 2011, SumAll is headquartered in New York City.

    We’re passionate about helping small businesses succeed and believe in the power of data to change the world

  • Peter Voss-CEO of Aigo-Revolutionizing Personal Assistants

    Peter Voss-CEO of Aigo-Revolutionizing Personal Assistants

    As far as personal assistants go, Siri, Alexa, and Google seem to have a monopoly, but as Peter Voss explains, these chatbots utilize simple statistical technology that dampens their capacity for memory, learning, and deep understanding.

    This prevents us from being able to carry on meaningful conversations with them, manage the data they hold or control the data they share with others.

    For the past 15 years, Voss and his team at Aigo have been perfecting a technology that exceeds that of traditional chatbots by more closely imitating the cognitive architecture of our own human brains. In addition, Aigo is not biased toward any one corporation, which means that its recommendations are tailored to your personal preferences, history, and goals; it serves your agenda, unencumbered by the agenda of any one corporation. Rather than a one-size-fits-all solution, Aigo will come to fit you like a glove.

    Tune in to hear more about this exciting next-level technology and Aigo’s current and upcoming events—one of which is a token sale that’s building a community of people who will not only use Aigo but teach it additional skills in natural language (and make money while doing it!

    ).

    Visit aigo.ai to learn more.

  • Fern Zimbalist-Author of The Medical Blue Book-Guiding Patients Through the Process of Being Medically Proactive

    Fern Zimbalist-Author of The Medical Blue Book-Guiding Patients Through the Process of Being Medically Proactive

    “I am informed, I am proactive, and I am taking charge of my health by using this medical blue book,” says Fern Zimbalist, author of The Medical Blue Book.

    She is an author, educator, and an expert in the tourism industry, but above all else, she is a patient advocate who currently devotes her life to helping people take responsibility for their own health. Zimbalist is helping individuals form their own customized medical blue books, comprised of lab reports, imaging reports, disks, timelines, patient portal websites, referrals, and research.

    In the absence of a single medical database which compiles the entirety of an individual’s medical history, Zimbalist understands the importance of being prepared and organized in order to get the most out of a doctor’s appointment. And her book doesn’t just serve the patient and their health–it saves doctors a tremendous amount of time that would otherwise be spent tracking down and obtaining patient records.

    Tune in for the full discussion, and reach out to Zimbalist by email at zimbalist89@gmail.

    com.

  • Seth Shapiro – Founder & CEO at Alpha Networks – The Media Business Reinvented

    Seth Shapiro – Founder & CEO at Alpha Networks – The Media Business Reinvented

    AlphaNetworks is an IBM Watson powered blockchain entertainment platform that brings dynamic pricing to media, and tokenizes the user experience. It combines aspects of the over-the-top services like Netflix, online video aggregators like YouTube, and premium cable models like HBO to create more efficient recommendation and payments mechanisms and a new kind of user experience. Our goal is to create the “rails” for a new era of media distribution.

    alphanetworks.io

  • Nascent Nerves – Geetanjali Bendale, PhD Candidate in Bioengineering, Regenerative Neurobiology & Neuroelectronics Laboratory, UT Dallas – Nerve Regeneration and the Development of Biosynthetic Nerve Implants for Repair

    Nascent Nerves – Geetanjali Bendale, PhD Candidate in Bioengineering, Regenerative Neurobiology & Neuroelectronics Laboratory, UT Dallas – Nerve Regeneration and the Development of Biosynthetic Nerve Implants for Repair

    Geetanjali Bendale, Ph.D. candidate in bioengineering and member of the team at the Regenerative Neurobiology & Neuroelectronics Laboratory (RNN Laboratory)—UT Dallas, provides a thorough overview of the current advances in nerve regeneration and repair. Geetanjali Bendale received a master’s in bioengineering from the University of Texas at Arlington. Her intensive research focuses on complex nerve regeneration mechanisms and the methods for restoring functional recovery via the use of bio-mimetic cues. Bendale is currently working toward her Ph.D. at the RNN Laboratory under the guidance of Mario Romero-Ortega, Ph.D. Dr. Romero is an associate professor of bioengineering at UT Dallas and adjunct faculty in the surgery department at the University of Texas Southwestern Medical Center, the UTA Research Institute, and he is a partner researcher at the University of Wollongong, Australia.

    The RNN Laboratory is interested in understanding the mechanisms involved in axon guidance and target recognition during development, as well as after an injury. The lab’s focus is in the application of this knowledge within translational applications. Some of their specific work pertains to spinal cord injuries and neuroprotection, neuroma prevention, peripheral nerve gap repair, and regenerative peripheral neurointerfaces as applied to the overall command and feel of robotic prosthetic limbs.

    Bendale discusses her work at the RNN Laboratory, specifically detailing their study in nerve regeneration and the development of a biosynthetic nerve implant, which can be used to find new molecules and growth factors that aid in nerve regeneration. She details the body’s intrinsic response to nerve damage and how many nerves in the limbs can regenerate naturally, but if an injury is severe, she states that the nerve may need some assistance such as a graft perhaps. And she describes the various nerve grafts that are currently FDA approved and being used in clinics today. Additionally, she outlines how the tube structures of these nerve repair conduits work and the time it takes for growth to be generated that leads to complete repair of the damaged nerve.

    As much research has shown, only a small window of time exists in order to repair nerves properly, in fact, as Bendale comments the time frame could be just a few hours, so after a nerve damage injury occurs timing can be critical. She explains how signals are sent between the proximal and distal ends of the nerve and why this communication is key to repair.

    The bioengineering specialist provides an overview of one of their upcoming studies that will center on new molecules that help with strengthening, sensory axons, and motor function axons. And she details how the signals and axons coordinate to accomplish the goal of repair, and precisely which molecules are best suited for aiding in recovery. Further, Bendale explains how their research found that due to the architecture of their biosynthetic nerve implant, the growth of select axons was continuous, which was a significant achievement in the area of nerve repair.

  • Galia Benartzi -Co-founder at Bancor & Liquid EOS / Board Member at EOS Alliance

    Galia Benartzi -Co-founder at Bancor & Liquid EOS / Board Member at EOS Alliance

    The EOS Alliance will assist all EOS community stakeholders to find their voice and be heard in the community, so the EOS mainnet can evolve to serve humanity’s needs.

    Bancor Protocol™ is a standard for the creation of Smart Tokens™, cryptocurrencies with built-in convertibility directly through their smart contracts. Bancor utilizes an innovative token “Connector” method to enable formulaic price calculation and continuous liquidity for all compliant tokens, without needing to match two parties in an exchange. Smart Tokens™ interconnect to form token liquidity networks, allowing user-generated cryptocurrencies to thrive.

    For more information, please visit the website and read the Bancor Protocol™ Whitepaper.

  • Energizing E-Commerce – Brett Bernstein, Co-founder and CEO at Gatsby – The Dominating Influence of Social Media—Powerful Tools Businesses Can Use to Rev Up Their Consumer Activity and Online Conversions

    Energizing E-Commerce – Brett Bernstein, Co-founder and CEO at Gatsby – The Dominating Influence of Social Media—Powerful Tools Businesses Can Use to Rev Up Their Consumer Activity and Online Conversions

    Brett Bernstein, co-founder, and CEO at Gatsby (gatsby.ai) delivers an informative overview of the current state of consumer marketing and promotions. From healthy foods vending machines to healthcare, Bernstein’s background and knowledge in business are as diverse as it is deep. He has spent his career launching products and businesses that cut to the heart of the consumer/brand experience.

    And Bernstein’s interest in influencer marketing and promotions fueled his desire to launch Gatsby. Bernstein and his team are focused on bringing real solutions to online brands to help businesses engage in social media in a more authentic and interesting way, to assist them with the creation of promotions that are elegant and intriguing, that bring more traffic— and conversions.

    Bernstein recounts how he came to the realization that there was a hole in the market, especially regarding e-commerce.

    For as every brand is social, and nearly every buyer has a social media presence, Bernstein observed that businesses were wasting time and resources by not fully putting their efforts toward the activation of the brand’s consumers and customers who are already engaged.

    By connecting businesses with real social customers and offering a powerful toolbox to custom-brand outgoing promotions that are subtle, but get results, Gatsby is reinventing the way we do business. Gatsby provides online innovation that can help leverage existing customers and interested parties to open up more opportunity. As Bernstein states, through their innovation and automation, Gatsby-backed promotions yield higher quality results. Bernstein acknowledges that Gatsby gathers information and works with Twitter, Facebook, and Instagram, but it is Instagram that they find most intriguing, as 80% of their registrations and interested parties are activating via Instagram. The days are gone in which consumers look to traditional advertising to influence their buyer behavior.

    As most consumers are now hooked into technology at a higher level, they are observing and monitoring brands in multiple ways through a wide swath of avenues, thus contemporary brands must be authentic, and businesses have to bring their A-game. Consumers want brands that are unique, have a story to tell, and they crave human connection. Thus they prefer brands that people are talking about, that their friends and social media influencers value.

    The branding and promotions expert provides an overview of the few easy steps that any business, big or small, can take to get plugged in immediately to the Gatsby platform and begin driving their sales and conversions to a higher level. And he gives a detailed description of the various tools and methods that users can choose to tailor their Gatsby performance and experience to their unique needs.

  • Dylan Jones – Founder at Refereum – Directly Rewarding Influencers And Gamers

    Dylan Jones – Founder at Refereum – Directly Rewarding Influencers And Gamers

    Powered by a team of veteran game-industry experts and blockchain specialists, Refereum helps developers and publishers reward players and influencers for playing the games they love. Cutting out the marketing middleman by directly rewarding influencers and gamers to promote and play video games.
    www.refereum.com

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